Elementary Administration Workshop for Salesforce.com

Abstract: An exploration of the essential functional areas that a Solutions Administrator is expected to employ as part of their regular user community support.

Sample Agenda

• Personal Setup for User Community
• Organisation and User Management
• Security concepts
• Principles of Data Management
• Managing Configuration and Customisation
• Logging a case with Salesforce
• RapidForce Solutions Assurance 

Duration

One Day

Pre-requisites

Solid understanding of current solution

Restrictions apply

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