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Elementary Administration Workshop for Salesforce.com

Abstract: An exploration of the essential functional areas that a Solutions Administrator is expected to employ as part of their regular user community support.

Sample Agenda

  • Personal Setup for User Community
  • Organisation and User Management
  • Security concepts
  • Principles of Data Management
  • Managing Configuration and Customisation
  • Logging a case with Salesforce
  • RapidForce Solutions Assurance 

Duration

One Day

Pre-requisites

Solid understanding of current solution

Restrictions apply

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